Are You Being Served? Political Accountability and Quality of Government
نویسندگان
چکیده
منابع مشابه
Are You Being Served?: Political Accountability and Quality of Government
How well any government functions hinges on how good citizens are at making their politicians accountable for their actions. Political control of public of®cials depends on two factors. First, free and regular elections allow citizens to discipline politiciansÐÐthe credible threat of losing of®ce in the next period compels policy makers to respond to the voters' interests. Second, and equally i...
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There has been a lot of talk about service robots over the past decade, and indeed some service robots are starting to make their way into the real world; delivering food in hospitals, turning book pages for people with physical diabilities, and the like. Unfortunately, while functional, these robots perform their jobs with all the panache of machines. When people want service robots they reall...
متن کاملAre You Being Served?
There has been a lot of talk about service robots over the past decade, and indeed some service robots are starting to make their way into the real world; delivering food in hospitals, turning book pages for people with physical diabilities, and the like. Unfortunately, while functional, these robots perform their jobs with all the panache of machines. When people want service robots they reall...
متن کاملAre you being served?
This article explores the determinants of public satisfaction (or dissatisfaction) with health and education services in Africa. Among prospective explanations, we consider the users’ poverty, their general perceptions of service accessibility, and their specific experiences with service providers. We find that user-friendliness of services is essential, especially to poorer clients. But daily ...
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In terms of public services, governments do not yet know how to treat users as different and unique individuals. At worst, users are still considered an undifferentiated mass, or at best as segments. However, the benefits of universal personalisation in public services are within reach technologically through egovernment developments. Universal personalisation will involve achieving a balance b...
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ژورنال
عنوان ژورنال: Journal of Law, Economics, and Organization
سال: 2003
ISSN: 1465-7341
DOI: 10.1093/jleo/ewg017